Subject: Tech Support Candidate - Garima Rajput
From: Garima Rajput <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 07:26:27 -0400

Tech Support
Test

Name

Garima
Rajput

E-mail

[email-masked]

Phone Number

(91) 9548800370

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Sector 73

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

KSPS skill group

BDM

29 April

23000

Previous Employer 1

Tata Aig

Desktop
support

22feb2020

16000

Previous Employer 2

Prolific system and
technologies

Network trainner

29june 2019

15000

In your past experience you have (select
all that applies)

Interacted with customers over Email
Used a
case management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly i trying to open this url in new tab.if
we having a same error.second thing i checked my network connectivity, may be
website are down.for make sure check another brower to open www.ndtv.com if its
is not open then trying to  clear the cookies and caches.Click the Library
button  on your toolbar. Click History and select Clear Recent History.

In the Time Range to clear: drop-down, select Everything.

Below the drop-down menu, select both Cookies and Cache. Make sure other items
you want to keep are not selected.

Click Clear Now.

If clearing brower cookies and cache didn't work, it's probably a sign that
there is a problem with the website itself..

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly go
to the blutooth setting of your mobile phone.

Tab the blutooth option,turn on the blutooth of your phone.

List of available blutooth devices will be appear.

Now turn on the button of blutooth of speaker if it is not shown on the
list.

Then select the devices ehich you want to connect with your phone .

After pairing of your speaker with your phone.

Mobile is connected

What according to you makes you a
good candidate for customer service or technical support job?

According to me technical support job is good and better
option for me.At my previous job, I helped my team with complex software
products and coordinates team ,handling and fix the problem.

On a
scale of 1 - 5 please rate your fluency in spoken English

3