Subject: Re: Tech Support Candidate - Akash Sharma Akash Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 16 Sep 2020 03:54:14 -0700 (MST)

Broken English 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 15:50, Deeksha Dadu <[email-masked]> wrote: 

I doubt but do first round 

From: Akash Sharma Akash Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 16 September 2020 at 3:37 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Akash Sharma Akash Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Akash Sharma Akash Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(110096) 8958495908 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	New Ashok nagar 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
Networking - basic 
Hardware - Advanced 
Speakers & Audio 
All types of software configuration like Sap, pulse secure or citrix also or many more 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Hcl 	Associate 	Na 	10 thousand with cab 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	If given site is not working then 
1- first we will see the that it is connected with network. 
2-and if it is connected to network then we will see the proxy settings and try to change it. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First On the speaker and and then open your phone Bluetooth and then search the device in your phone and then connect the device speaker. 
	What according to you makes you a good candidate for customer service or technical support job? 	According to me i am working in main tower of HCL India in client location I have good interaction with users. Having good clousre count everyday and upto 2 months i was in top of clousre count in all India HCL. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4