Subject: FW: Tech Support Candidate - Saurabh Bhura
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 16 Sep 2020 10:48:46 +0000

His salary seems high but see what his expectation is

From: Saurabh Bhura <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 16 September 2020 at 4:16 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Saurabh Bhura

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Saurabh Bhura
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8905971204
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Bikaner
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Wifiunity limited       Tech lead       24.5.2020       50000
Previous Employer 1     Mindtree        Senior systems engineer 15.08.2014      38000
Previous Employer 2     Capgemini       Senior systems engineer 25.12.2013      28000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.first check the Internet connectivity is proper.
2.check the cookies whether they are removed or not
3.try to clear the cache memory and % TEMP files.
4.try to clear the unecessary logs.
5.ping the server in cmd.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First on the bluetooth
Mobile should search for speaker bluetooth
Provide the username and password of speaker to mibile
What according to you makes you a good candidate for customer service or technical support job? Experience of 7 years for tech support handling simple to complex issues
On a scale of 1 - 5 please rate your fluency in spoken English  5