Subject: Tech Support Candidate - Jyoti Pawar
From: Jyoti Pawar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 06:26:23 -0400

Tech Support
Test

Name

Jyoti
Pawar

E-mail

[email-masked]

Phone Number

(110032) 9560728573

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

North East delhi

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Customer handling and solving problems, i can work over the
system

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ag poly packs pvt ltd

Officer sales

12th jan.
2020

15200

Previous Employer 1

Sainath sales & Services
pvt ltd

Admin profile

Jan 2019

15k

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If I have found any trouble shoot then I will
open the website in another browser. If my internet connection will be good and
and website which j have is correct then I don't think so there will be any
issue to open it.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. First of
all I have to turn on The blue tooth of my phone and blue tooth speaker.

2. Second thing to do is to connect blue tooth of your my phone with blue tooth
speaker.

What according to you makes you a good candidate
for customer service or technical support job?

I am good
in customer handling, I can communicate well with people in a friendly way, also
I good in problem solving. I will always work for company's growth with a good
image and connection with clients.

On a scale of 1 - 5
please rate your fluency in spoken English

2