Subject: Tech Support Candidate - ADITYA PATEL
From: ADITYA PATEL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 05:54:00 -0400

Tech Support
Test

Name

ADITYA
PATEL

E-mail

[email-masked]

Phone Number

(011) 9971264421

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

DELHI

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Meritnation

IT Support Executive

14 July 2020

18k

Previous Employer 1

CollegeDunia

Technical
Support Engineer

29 march 2019

15k

Previous
Employer 2

Softkiwi

Android Developer

February 2019

NIL

In your past experience you have (select
all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First
step I will check Internet Connection using  ping command .

Second Step

Physical check LAN wires Rj45 connecting properly or not. check Wi-fi connection

Third Step check website which is follow HTTPs or not

Fourth Step I follow in windows proxy is open or not

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First step Both device must be On

Second step both device must be Bluetooth On

Third step Go to Mobile Setting Select Bluetooth option and find Bluetooth
speaker details and apply for connect device.

Fourth Step Check device is connected or not.

Play audio and video

What according to you makes you a good candidate
for customer service or technical support job?

Technical
support job which is a responsible job in technical field . All type of issue
related to hardware and software . we help to customer to solve their query.we
have learn many things for customer support  and ready for new
challenge

On a scale of 1 - 5 please rate your fluency in spoken
English

3