Subject: Tech Support Candidate - Debaditya Chakraborty
From: Debaditya Chakraborty <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 05:50:28 -0400

Tech Support
Test

Name

Debaditya
Chakraborty

E-mail

[email-masked]

Phone Number

(+91) 8170023316

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Haldia, West Bengal,
India

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
Networking
- basic
Speakers & Audio
CCTV, Fire Detection System

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

AmbujaNeotia

Sr. EXECUTIVE

Working

19088

Previous
Employer 1

Na

NA

NA

Na

Previous Employer 2

Na

Na

Na

Na

In your past experience you have (select
all that applies)

Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First
will check the error description or error code. As per the error description or
error code, if the problem will not solve then will clear the junk then will
check the same websit through other browser also. If the problem not solve then
will check the network.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Switch
on the speaker

2. Switch on the Bluetooth of the mobile

3. Open the Bluetooth in the settings

4. Thek for avilable devices

5. Paire up the speaker with mobile

What according to
you makes you a good candidate for customer service or technical support
job?

I am working in Facility Management for more than 9years so I
have to interact with daily many people every day.

On a scale of 1 - 5
please rate your fluency in spoken English

3