Subject: Re: Tech Support Candidate - Sabarinathan M
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 16 Sep 2020 02:39:03 -0700 (MST)

MTI 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 14:39, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Sabarinathan M < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 16 September 2020 at 2:02 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Sabarinathan M 

	

	
	
			Tech Support Test 
		
	Name 	Sabarinathan M 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8428892913 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Chennai 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	ITsource Technologies LTD. 	Resident Engineer 	22-02-2019 	13600 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all I will go to troubleshoot option in the control panel to check whether is there any change in network. If not I'll check whether the LAN Cable is properly connected or not. If the problem persists I will try to check the HUB Port to resolve the problem 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1 : I'll go to settings in mobile phone and 
will tap Turn on Bluetooth. 

Step 2 : I'll search and pair the Bluetooth speaker 

Step 3 : Finally I'll tap connect option to enable the connection to play Audio. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have excellent and commendable client handling experience. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5