Subject: FW: Tech Support Candidate - ASHUTOSH JANGID
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 16 Sep 2020 09:14:37 +0000

Doubt but do a real quick round

From: ASHUTOSH JANGID <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 16 September 2020 at 2:21 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - ASHUTOSH JANGID

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    ASHUTOSH JANGID
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7976651557
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Sector 40 near Rajiv chowk
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Ericsson India Pvt Ltd  Junior engineer 10 Dec 2017     21000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I'll check any other website like Google is opening or not. If it's opening than I'll check the web address again and retry .If Google is not opening then I'll check the network connection accordingly (such as wifi adaptor or RJ45 connector or the network cable or router) and take appropriate action to resolve network connectivity.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First turn on the bluetooth of speaker.
Then turn on the bluetooth of moble and pair the bluetooth device of speaker.
What according to you makes you a good candidate for customer service or technical support job? First I'll try to find the technical problem through step by step instructions and then resolve the problem accordingly and then cross check each and every technical things which should be working fine.
On a scale of 1 - 5 please rate your fluency in spoken English  4