Subject: Re: Tech Support Candidate - Deepak Miahra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 16 Sep 2020 02:11:20 -0700 (MST)

His English is fine, But he have to serve 2 Months notice. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 13:58, Deeksha Dadu <[email-masked]> wrote: 

Do first round and let me know 

From: Deepak Miahra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 16 September 2020 at 1:48 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Deepak Miahra 

	

	
	
			Tech Support Test 
		
	Name 	Deepak Miahra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(011) 7011477269 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Sarita Vihar 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Hcl Technologies 	Senior Analyst 	2 months notice period 	32k 
Previous Employer 1 	Wipro Ltd. 	Associate Analyst 	21 June 2019 	23k 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step 1 - Will try in a different browser to eliminate if the problem is in the website or in browser. 

Step 2 - If it opens in other browser then will clear cookies of previous browser and will test. 

Step 3 - If it wont open in another browser then I will ping the website in CMD to check the website status on the network. 

Step - Assign the ticket to Network Team with error. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1 - Turn on Bluetooth on phone and device. 
Step 2 - Search for my speaker on Mobile 
Step 3 - Pair and connect. 
	What according to you makes you a good candidate for customer service or technical support job? 	Excellent Communication and Analytical thinking skills along with my 2.5years of Exp in the same feild. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4