Subject: FW: Tech Support Candidate - Sabarinathan M
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 16 Sep 2020 09:09:08 +0000

First round

From: Sabarinathan M <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 16 September 2020 at 2:02 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sabarinathan M

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sabarinathan M
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8428892913
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Chennai
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ITsource Technologies LTD.      Resident Engineer       22-02-2019      13600
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will go to troubleshoot option in the control panel to check whether is there any change in network. If not I'll check whether the LAN Cable is properly connected or not. If the problem persists I will try to check the HUB Port to resolve the problem
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1 : I'll go to settings in mobile phone and
will tap Turn on Bluetooth.

Step 2 : I'll search and pair the Bluetooth speaker

Step 3 : Finally I'll tap connect option to enable the connection to play Audio.
What according to you makes you a good candidate for customer service or technical support job? I have excellent and commendable client handling experience.
On a scale of 1 - 5 please rate your fluency in spoken English  5