Subject: Tech Support Candidate - Ritendra Kumar Ritendra
From: Ritendra Kumar Ritendra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:57:23 -0400

Tech Support
Test

Name

Ritendra
Kumar Ritendra

E-mail

[email-masked]

Phone Number

(091+) 7409920745

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Ashok Nagar

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Associated computer aids pvt ltd

Senior executive engineer

May1st,2020

18000

Previous Employer 1

Devine touch solution

Desktop support
engineer

Dec12,2018

10000

Previous Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I check chrome settings and after I check this
website other browser,again problem so I check backend and give permission.
Again same problem so I think website problem

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Bluetooth
on,Scane new device,click device name, Bluetooth device pair...and device
connected

What according to you makes you a good candidate
for customer service or technical support job?

Communication and technicaly

On a scale of 1 - 5
please rate your fluency in spoken English

3