Subject: Tech Support Candidate - Puneet Gautam Puneet
From: Puneet Gautam Puneet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:56:05 -0400

Tech Support
Test

Name

Puneet
Gautam Puneet

E-mail

[email-masked]

Phone Number

(201301) 8130394792

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sector 55

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
IT security
McAfee

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Rmsi

IT engineer

1 month notice period

17000

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check error code like
404/403/500/502 then I will check on open internet

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First I
will on Bluetooth then suching speaker name and add name on mobile

What
according to you makes you a good candidate for customer service or technical
support job?

My point of view good communicat with user and
understand issue early

On a scale of 1 - 5 please rate your
fluency in spoken English

4