Subject: Tech Support Candidate - Kishan Mishra
From: Kishan Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:49:58 -0400

Tech Support
Test

Name

Kishan
Mishra

E-mail

[email-masked]

Phone Number

(283203) 8143922525

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Firozabad,
Uttarpradesh

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
CCNA

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Mahindra KEK

Optical fibre engineer

April 2020

28000

Previous Employer 1

Shri Gajanan
enterprises

Optical fibre engineer

Dec 2018

22000

Previous Employer 2

NIPL

optical fibre engineer

Aug
2016

20000

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Best and easy Troubleshooting computer tool is
Ping.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

We will on headset's Bluetooth option then we
will on the Speaker's Bluetooth...and after searching for the save device it
will pair with it..

What according to you makes you a
good candidate for customer service or technical support job?

Well i have good manners to talk with someone and give to
anyone satisfactory for their questions..

On a scale of 1 - 5
please rate your fluency in spoken English

3