Subject: Tech Support Candidate - Neelam Sonkar
From: Neelam Sonkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:41:54 -0400

Tech Support
Test

Name

Neelam
Sonkar

E-mail

[email-masked]

Phone Number

(091) 9811812354

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Gurgaon

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
Sap, other basic software

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Except india

Concierge asst. Manager

15 days notice

43,000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

first of
all I will check what the error is and rectify  it with automatic option. If it
will not work then I will start trouble shoot with manual setup.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Bluetooth of both mobile and speaker and then select the
device named option in Bluetooth then connect

What according to
you makes you a good candidate for customer service or technical support
job?

I can learn and do things as per need in given time frame, I
am open to learn and provide my experience  for betterment of the
company.

On a scale of 1 - 5 please rate your fluency in spoken
English

4