Subject: Tech Support Candidate - Geeta Pal
From: Geeta Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:40:37 -0400

Tech Support
Test

Name

Geeta
Pal

E-mail

[email-masked]

Phone Number

(70) 60854251

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Sec 18 noida

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ashtech buildpro india pvt

Previous
Employer 1

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

FIRSTLY I will open Network & internet
setting than click on Network troubleshooter than a dialog box show than
troubleshoot

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Open setting nd click on bluetooth option than
on bluetooth,  after this show a list of available bluetooth devices and check
your bluetooth devices name here than click your bluetooth devices name and
connected

What according to you makes you a good candidate
for customer service or technical support job?

Yes, I
have positive attitude towards customers and willingness to help someone by
providing the correct resolution or information.

On a scale of 1 - 5
please rate your fluency in spoken English

3