Subject: Tech Support Candidate - Satyendra Singh
From: Satyendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 04:38:06 -0400

Tech Support
Test

Name

Satyendra
Singh

E-mail

[email-masked]

Phone
Number

(+91) 7836069945

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

DELHI Aya nagar

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
Networking -
advance
Hardware - Advanced

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Neev Knowledge Management pvt ltd.

Network Engineer

Working

25000rs

Previous Employer 1

Vayam pvt ltd(Wipro
client)

Network Engineer

June 2017

Previous Employer 2

Futuresoft solutions pvt Ltd.

Network Engineer Trainee

May 2015

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat
Used a case
management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

webhost server is blocking the IP address of your
ISP. Your LAN/Firewall is blocking the webhost server IP address. 3rd party
filter is blocking the webhost server IP address.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1- Go to
settings.

2- Tap the Bluetooth option.

3- Turn on Bluetooth.

4- A list of available device will appear.

5- it's often a button with a Bluetooth symbol on it.

What according to
you makes you a good candidate for customer service or technical support
job?

A good technical can identify issues and source information to
resolve problem with machines and mechanics quickly.

On a scale of 1 - 5
please rate your fluency in spoken English

4