Subject: Tech Support Candidate - Nishant Chaudhary
From: Nishant Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Sep 2020 09:33:50 -0400

Tech Support
Test

Name

Nishant
Chaudhary

E-mail

[email-masked]

Phone Number

(+91) 8448429281

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Pari chowk

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Networking - advance

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Tech mahindra

Tech support
executive

3rd july 2020

16k

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check the hardware connection. Then
i will see if i am getting a public ip or not. If yes, then i will change the
dns server ip provided by ISP to global dns server ip.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Settings-bluetooth-select the device from list- pairing
complete

What according to you makes you a good candidate
for customer service or technical support job?

I am good
in understanding customer that what he actually want to say what his or her
problem.

I am good in understanding and learning new things

On a scale of 1 - 5
please rate your fluency in spoken English

4