Subject: Re: Tech Support Candidate - Rishab Gupta
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 14 Sep 2020 03:07:46 -0700 (MST)

Broken English 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 14 Sep, 2020, at 15:09, Deeksha Dadu <[email-masked]> wrote: 

Call this guy again 

From: HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 2 September 2020 at 12:33 PM 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Tech Support Candidate - Rishab Gupta 

Not picking, Will call him later 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Sep, 2020, at 12:21, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > wrote: 

First round 

From: Rishab Gupta < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 2 September 2020 at 12:19 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Rishab Gupta 

	

	
	
			Tech Support Test 
		
	Name 	Rishab Gupta 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9711604628 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Sector 44, Noida 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Capgemini 	Senior Analyst 	Aug.07, 2020 	33k 
Previous Employer 2 	Ienergizer 	Junior Engineer 	Feb.15, 2020 	19k 
	What according to you is difference between Bluetooth and Wifi? 	Bluetooth technology is useful when transferring information between two or more devices that are near each other when speed is not an issue, such as telephones, printers, modems and headsets. It is best suited to low-bandwidth applications like transferring sound data with telephones (i.e. with a Bluetooth headset). 

Wi-Fi is better suited for operating full-scale networks because it enables a faster connection, better range from the base station, and better wireless security (if configured properly) than Bluetooth. 

	What according to you makes you a good candidate for customer service or technical support job? 	I have 4+ years of experience in technical support. 
I am good in understanding the exact issue at the first time. 
I do probing to understand the issues. 
I takes ownership of customer's concerns. 
I give my best to resolve the issues. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4