Subject: Re: Tech Support Candidate - Aritra Gupta
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 14 Sep 2020 03:00:39 -0700 (MST)

Broken English 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 14 Sep, 2020, at 15:27, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Aritra Gupta < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Saturday, 12 September 2020 at 1:50 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Aritra Gupta 

	

	
	
			Tech Support Test 
		
	Name 	Aritra Gupta 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8800325966 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Greater Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: 	MS Windows OS - Advanced 
MS Windows - Basic 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Fortune Marketing Pvt Ltd 	RnD Engineer 		30000 
Previous Employer 1 	Samridhi Automations Pvt Ltd 	System Engineer 		20000 
Previous Employer 2 	NA 			
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. After I get the error I will refresh the page once again. 
2. After that I will check whether my internet is connected or not. 
3. After that I will use my mobile's Google to search for reasons because of which the error is coming 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	I will switch on the power of the speaker , then I will check whether the speaker is in connecting mode , then I will switch on mobile bluetooth and start the connection 
	What according to you makes you a good candidate for customer service or technical support job? 	I have been giving high end technical support regarding security products to various partners for govt projects and escalation issues support in retail products as well as project based support 
	On a scale of 1 - 5 please rate your fluency in spoken English 	3