Subject: FW: Tech Support Candidate - Aritra Gupta
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 14 Sep 2020 09:57:31 +0000

First round

From: Aritra Gupta <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 12 September 2020 at 1:50 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Aritra Gupta

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Aritra Gupta
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8800325966
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Greater Noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities:   MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Fortune Marketing Pvt Ltd       RnD Engineer            30000
Previous Employer 1     Samridhi Automations Pvt Ltd    System Engineer         20000
Previous Employer 2     NA
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. After I get the error I will refresh the page once again.
2. After that I will check whether my internet is connected or not.
3. After that I will use my mobile's Google to search for reasons because of which the error is coming
Please list the steps to connect a Bluetooth speaker to your mobile phone.      I will switch on the power of the speaker , then I will check whether the speaker is in connecting mode , then I will switch on mobile bluetooth and start the connection
What according to you makes you a good candidate for customer service or technical support job? I have been giving high end technical support regarding security products to various partners for govt projects and escalation issues support in retail products as well as project based support
On a scale of 1 - 5 please rate your fluency in spoken English  3