Subject: Re: Tech Support Candidate - Rishab Gupta
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 14 Sep 2020 09:39:34 +0000

Call this guy again

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 2 September 2020 at 12:33 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Rishab Gupta

Not picking, Will call him later

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 2 Sep, 2020, at 12:21, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

First round

From: Rishab Gupta <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 2 September 2020 at 12:19 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Rishab Gupta

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Rishab Gupta
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9711604628
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Sector 44, Noida
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Capgemini       Senior Analyst  Aug.07, 2020    33k
Previous Employer 2     Ienergizer      Junior Engineer Feb.15, 2020    19k
What according to you is difference between Bluetooth and Wifi? Bluetooth technology is useful when transferring information between two or more devices that are near each other when speed is not an issue, such as telephones, printers, modems and headsets. It is best suited to low-bandwidth applications like transferring sound data with telephones (i.e. with a Bluetooth headset).

Wi-Fi is better suited for operating full-scale networks because it enables a faster connection, better range from the base station, and better wireless security (if configured properly) than Bluetooth.
What according to you makes you a good candidate for customer service or technical support job? I have 4+ years of experience in technical support.
I am good in understanding the exact issue at the first time.
I do probing to understand the issues.
I takes ownership of customer's concerns.
I give my best to resolve the issues.
On a scale of 1 - 5 please rate your fluency in spoken English  4