Subject: Tech Support Candidate - Vinit Puril
From: Vinit Puril <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 12:57:15 -0400

Tech Support
Test

Name

Vinit
Puril

E-mail

[email-masked]

Phone Number

(011) 9953243526

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi Akshardham
temple

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
Networking
- basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Census govt dept

Software
Engineer tech support

31 aug

24009

Previous
Employer 2

Ienergizer

Jr engineer technical support

8 apr

20000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First I'm
checking my internet is working proper

Second checked my internet connection main wire or wifi router connection

Then checked other websites also is dis problem was there all sites or the
selected one ...

After checked all things then I'm called to toll free number of ndtv office
....

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First on the blutooth speaker then on the
blutooth option in my phone search the name of blutooth speaker device in my
phone

After appearing the name touch n connect that device with my phone

What
according to you makes you a good candidate for customer service or technical
support job?

I have a exp of more than 3 year in domestic
process

I'm very hard worker and punctual

I have a capability of learning a new things in less time

On a
scale of 1 - 5 please rate your fluency in spoken English

3