Subject: Tech Support Candidate - Anshika Kushwaha
From: Anshika Kushwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 10:52:28 -0400

Tech Support
Test

Name

Anshika
Kushwaha

E-mail

[email-masked]

Phone Number

(88720) 95845

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Saket

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Hi Tech International

Purchase
Executive

Aug 31, 2020

11500

Previous Employer 2

Tech Mahindra

Customer
Associate

Sep, 2018

13000

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. First I will check internet connection if I
have internet connection and still I get an error then try to open this site in
an other browser like chrome or Firefox etc.

2. Use the IP address

3. Alter host file

4. Check to see if you have blocked the site

5. Change your DNS server

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn on speaker.

2. Then go to settings in phone.

3. Tap the bluethooth option.

4. Turn on Bluetooth

5. A list of available devices will appear.

6. Then select speaker and that's it,  you are connected.

What
according to you makes you a good candidate for customer service or technical
support job?

My behavior and way of walk towards customer

On a scale of 1 - 5 please rate your fluency in spoken
English

4