Subject: Re: Tech Support Remote Screening: Dinesh Kumar
From: HR Livesalesman <[email-masked]>
To: saurabh <[email-masked]>
Date: Sat, 12 Sep 2020 06:32:58 -0700 (MST)

Indian Accent with MTI 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 12 Sep, 2020, at 17:35, saurabh <[email-masked]> wrote: 

What is domestic accent? 

Regards, 

Saurabh Dadu 
LiveSalesman 

On Sep 12, 2020, at 5:13 PM, HR Livesalesman <[email-masked]> wrote: 

BQ_BEGIN

He is having domestic accent. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 12 Sep, 2020, at 15:34, Ambika Mehta <[email-masked]> wrote: 

	
Appears to be a very good candidate 
Hi, 
Tech Support Remote Screening form submission data is below: 
Name 
Dinesh Kumar 
E-mail 
[email-masked] 
Phone Number 
(91) 757-4812720 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 
I have my own 2/4 wheeler transport 
Where do you currently live (area) 
Gurgaon 
Which best describes your Technical Support capabilities 
I've worked in Level 2 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 
MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 

Name of Company 
Designation 
Last working day 
Monthly Salary (inhand) 

Current Employer 
	Hyatt place gurgaon 
	Asst. manager 
	
	42000 

Previous Employer 1 
	Hyatt place pune 
	Asst manager 
	31/05/219 
	36000 

Previous Employer 2 
	Hyatt regency ahmedabad 
	IS team leader 
	30/08/2017 
	29000 
In your past experience you have (select all that applies) 
Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 
First of all i will check if i am connected to internet or not. If i am connected to internet i will try to browse any other website to check if the issue with all websites or only with Ndtv website. Further upon the result, i will proceed further for tracert or nslookup command in cmd 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 
Turn on Bluetooth in both devices In phone, connect the Bluetooth device showing in available devices Pair the device with phone And connect the Bluetooth 
What according to you makes you a good candidate for customer service or technical support job? 
A great knowledge of desktop/ servers/ networking 
On a scale of 1 - 5 please rate your fluency in spoken English 
5 / 5 
Submission Date 
September 12, 2020 15:21 
JotForm Inc. 111 Pine St. Suite 1815, San Francisco, CA 94111 

BQ_END