Subject: Re: Tech Support Remote Screening: Dinesh Kumar
From: Saurabh Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Sat, 12 Sep 2020 12:05:51 +0000

What is domestic accent?

Regards,

Saurabh Dadu
LiveSalesman

On Sep 12, 2020, at 5:13 PM, HR Livesalesman <[email-masked]> wrote:

He is having domestic accent.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 12 Sep, 2020, at 15:34, Ambika Mehta <[email-masked]> wrote:

[jotform-logo]
Appears to be a very good candidate
Hi,
Tech Support Remote Screening form submission data is below:
Name
Dinesh Kumar
E-mail
[email-masked]
Phone Number
(91) 757-4812720
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station
I have my own 2/4 wheeler transport
Where do you currently live (area)
Gurgaon
Which best describes your Technical Support capabilities
I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)
MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

Name of Company
Designation
Last working day
Monthly Salary (inhand)
Current Employer
Hyatt place gurgaon
Asst. manager

42000
Previous Employer 1
Hyatt place pune
Asst manager
31/05/219
36000
Previous Employer 2
Hyatt regency ahmedabad
IS team leader
30/08/2017
29000
In your past experience you have (select all that applies)
Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.
First of all i will check if i am connected to internet or not. If i am connected to internet i will try to browse any other website to check if the issue with all websites or only with Ndtv website. Further upon the result, i will proceed further for tracert or nslookup command in cmd
Please list the steps to connect a Bluetooth speaker to your mobile phone.
Turn on Bluetooth in both devices In phone, connect the Bluetooth device showing in available devices Pair the device with phone And connect the Bluetooth
What according to you makes you a good candidate for customer service or technical support job?
A great knowledge of desktop/ servers/ networking
On a scale of 1 - 5 please rate your fluency in spoken English
5 / 5
Submission Date
September 12, 2020 15:21
JotForm Inc. 111 Pine St. Suite 1815, San Francisco, CA 94111