Subject: Re: Tech Support Remote Screening: Saurav Verma
From: HR Livesalesman <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Sat, 12 Sep 2020 05:00:55 -0700 (MST)

Bad English 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 12 Sep, 2020, at 15:27, Ambika Mehta <[email-masked]> wrote: 

Check his spoken english 
Hi, 
Tech Support Remote Screening form submission data is below: 
Name 
Saurav Verma 
E-mail 
[email-masked] 
Phone Number 
(011) 780-0672373 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 
I can commute only using Metro 
Where do you currently live (area) 
Delhi 
Which best describes your Technical Support capabilities 
I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 
MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 

Name of Company 
Designation 
Last working day 
Monthly Salary (inhand) 
Current Employer 
	Franchise India 
	Client executive 
	31 march 
	22k 

Previous Employer 1 

	

Previous Employer 2 

	
	
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 
First check my internet connection then open browser setting delete all cookies then refresh and click again website. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 
Open mobile and speaker bluetooth And match their pairs and connect the speaker. 
What according to you makes you a good candidate for customer service or technical support job? 
Ask the right question. Remain calm Listen to actively Solve the query patiently and ensure that my technical team is working that issue. 
On a scale of 1 - 5 please rate your fluency in spoken English 
4 / 5 
Submission Date 
September 12, 2020 13:43 
JotForm Inc. 111 Pine St. Suite 1815, San Francisco, CA 94111