Subject: Tech Support Candidate - Dev Chaturvedi
From: Dev Chaturvedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 07:54:41 -0400

Tech Support
Test

Name

Dev
Chaturvedi

E-mail

[email-masked]

Phone Number

(+91) 7895330404

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Sec 66 noida

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1-
restart my device.

2 - make sure the internet connection works.

3-check if the website is down for everyone or just me.

4-

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1- go to settings

2- tap the Bluetooth option

3- turn on Bluetooth

4- a list of available devices will appear

5- connect your device with Bluetooth by pressing the name of
Bluetooth

What according to you makes you a good candidate
for customer service or technical support job?

I decided
to go into tech support because I have been fascinated by technology all my life
and also love working with people. I want to use my technical knowledge how to
directly solve issues customer having. I want to be the person that makes life
easier and more enjoyable for folks who have run into a problem.

On a
scale of 1 - 5 please rate your fluency in spoken English

3