Subject: Tech Support Remote Screening: Saurav Verma
From: JotForm <[email-masked]>
To: [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 05:57:19 -0400

Check his spoken
english

Hi,

Tech
Support Remote Screening form submission data is below:

Name

Saurav
Verma

E-mail

[email-masked]

Phone Number

(011) 780-0672373

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using
Metro

Where do you currently live
(area)

Delhi

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS -
Advanced

MS
Windows - Basic

Networking - basic

Networking - advance

Hardware - Basic

Hardware - Advanced

Speakers & Audio

Please give us details of your last 3 employments including
current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last working day

Monthly
Salary (inhand)

Current Employer

Franchise India

Client executive

31
march

22k

Previous Employer 1

Previous
Employer 2

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First check my internet connection then open browser
setting delete all cookies then refresh and click again
website.

Please list the steps to connect a Bluetooth
speaker to your mobile phone.

Open mobile and speaker bluetooth
And match their pairs and connect the speaker.

What according to you makes you a good candidate for customer
service or technical support job?

Ask the right question.
Remain calm
Listen to actively
Solve the query patiently and ensure that my technical team is working that
issue.

On a scale of 1 - 5 please rate your fluency in
spoken English

4 /
5

Submission
Date

September 12, 2020
13:43

JotForm Inc.
111 Pine St. Suite 1815, San Francisco, CA
94111