Subject: Tech Support Candidate - Kuldeep Yadav
From: Kuldeep Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 05:38:52 -0400

Tech Support
Test

Name

Kuldeep
Yadav

E-mail

[email-masked]

Phone Number

(0120) 7017484254

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Greater Noida
parichowk

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
Networking
- basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Vivo mobile India pvt ltd

Quality inspector

11 sept
202

18k

Previous Employer 1

Progility technology pvt ltd
delhi

Resident engineer

20 march 2020

16.5k

Previous Employer 2

NA

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Check the
network icon or wireless connection.

Check for changes in proxy settings.

Check the network cable if your computer is wired.

Reset the router.

And aslo u prefer reboot the system. Etc

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly open Bluetooth of our speaker and then
open in laptop then search when the Bluetooth speaker serch in laptop click to
connect.

What according to you makes you a good candidate
for customer service or technical support job?

A
candidate who have solve the maximum problem.

On a scale of 1 - 5
please rate your fluency in spoken English

2