Subject: Tech Support Candidate - Sai Suvarchalq
From: Sai Suvarchalq <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 05:12:22 -0400

| | Tech Support Test

Name | Sai Suvarchalq
E-mail | [email-masked]
Phone Number | (91) 9492886696
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Andhra pradesh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Jhansi | Executive | 10-07-2020 | 18k
Previous Employer 2 | Sai Ram | Executive | 04-04-2019 | 14k

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Restart My Device even though issue is not corrected  check the internet connection after that search a url in google page if not works any iasue with other side then intimate to the proper team.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Tap the Bluetooth option
Turn on Bluetooth
A list of available devices will appear.
If your speaker is not listed, press the button on your speaker that makes it discoverable – it’s often a button with a Bluetooth symbol on it.
On your mobile select your speaker (it might be a random product number but should have the speaker’s brand name listed) and that’s it, you’re connected!

What according to you makes you a good candidate for customer service or technical support job? | Pay the attention with the customer, must have analytical skills. Need patience
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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