Subject: Tech Support Candidate - ANURAG Kumar
From: ANURAG Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:39:36 -0400

| | Tech Support Test

Name | ANURAG Kumar
E-mail | [email-masked]
Phone Number | (91) 8700516156
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Precision Infomatic | System Engineer | Work | 15k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First understand error showing in the display.
Open new tab and type another website, if it do not open the.
Then check network connectivity to ping the IP address
Assign to the network.
If IP addresses is pinging.
Open website in another network device.
If it will open.
Then check .
Clear cookie
Fixed Browser.
Check PROXY.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open speaker Bluetooth.
Open mobile Bluetooth.
Search the device name of the speaker on your phone the pair the speaker through phone..

What according to you makes you a good candidate for customer service or technical support job?

Good technical skills.
First come first serve.
Take less time to resolve the issue.
Good Understanding of problems solving.
Have good understanding of remote access.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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