Subject: Tech Support Candidate - Mohammad qashim Mohammad
From: Mohammad qashim Mohammad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:34:33 -0400

| | Tech Support Test

Name | Mohammad qashim Mohammad
E-mail | [email-masked]
Phone Number | (110076) 9999302477
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | J.J colony madanpur khadar phase 3 new delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vaham info solution pvt ltd | Customer support associate | 05 august 2020 | 18000
Previous Employer 1 | Wipro pvt ltd | Customer support engineer | 04 june 218 | 20000
Previous Employer 2 | Bharti airtel | Technical support engineer | 06 may2019 | 16000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab and check to see if you can load another website like google.com if this is working so check again another tab.

you see any of these error messages, it might just be a problem with Firefox's cache:

The connection was interrupted
The connection was reset
The connection has timed out

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Matching the connection of mobile and pc speaker conection.
What according to you makes you a good candidate for customer service or technical support job? | People need and enjoy interaction with others, and being in a communication rich role such as customer service means you get to interact with others on a daily basis – making this a very rewarding career for those who enjoy talking to, helping and providing a service to others.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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