Subject: Tech Support Candidate - Sushmita Ray
From: Sushmita Ray <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:25:52 -0400

| | Tech Support Test

Name | Sushmita Ray
E-mail | [email-masked]
Phone Number | (91) 9148375170
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nestaway | Associate | | 30
Previous Employer 1 | infosys | System engg | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 HTTP error
I will check if I am authorized to open the window or not
I may log in with different credentials where it does not allow to log in
I may miss ALT text TAG
I need to use unique metadata

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of screen.
Touch and hold Bluetooth
Tap pair new device, if don't find pair device,check under "available device" or tap more. Refresh.
Tap the name of the Bluetooth device which want to pair with the device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job?

People needs and enjoy infraction with others and helping with the troubles shoot by providing the services with in given TAT
I am good in my work and want to make carrier in technical field.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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