Subject: Tech Support Candidate - Neeraj kumar Neeraj
From: Neeraj kumar Neeraj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:25:00 -0400

| | Tech Support Test

Name | Neeraj kumar Neeraj
E-mail | [email-masked]
Phone Number | (0551) 7982034229
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gorakhpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Lifestyle international pvt ltd,max retail | Department manager & it exe | 12/09/2020 | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check proxy working or not.
Pinging broadband router.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First Bluetooth on in both device.
Then pairing device.

What according to you makes you a good candidate for customer service or technical support job? | Close the call asap with better resolution.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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