Subject: Tech Support Candidate - Ketky Chaturvedi
From: Ketky Chaturvedi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:15:46 -0400

| | Tech Support Test

Name | Ketky Chaturvedi
E-mail | [email-masked]
Phone Number | (0) 9808148929
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities:

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hinduja global solutions | CRO | 12/09/19 | 20k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will refresh the website and the webpage and open it again if it gets fine if not i will the internet connectivity.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Start the speaker and also on the Bluetooth of your phone and to then pair them and this way you can connect the Bluetooth speaker to your phone
What according to you makes you a good candidate for customer service or technical support job? | I have good communication skills, good listening skills, good interpersonal skills and i am confident which makes me suitable for the customer service or technical support profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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