Subject: Tech Support Candidate - Yogesh Maurya
From: Yogesh Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Sep 2020 04:09:00 -0400

Tech Support
Test

Name

Yogesh
Maurya

E-mail

[email-masked]

Phone Number

(241001) 8874151893

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Gurgaon

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities:

MS Windows -
Basic
Networking - basic
Hardware - Basic
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Microland

Sr.Executive Service Desk

15000

Previous
Employer 1

Previous Employer 2

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

No error found its website is too good

Please list the steps to connect a Bluetooth
speaker to your mobile phone.

First on the Bluetooth and
see the Bluetooth which name connected

What according to you
makes you a good candidate for customer service or technical support
job?

Firstly I listen properly customer query then I logged the
complaints

On a scale of 1 - 5 please rate your fluency in spoken
English

3