Subject: Fwd: Tech Support Candidate - Akash Deep Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 8 Sep 2020 23:58:40 -0700 (MST)

Hi Ma'am, 

His spoken is excellent. 
He is having overall technical experience from Australia. 
He is India from last 1 year doing his own business, but due to lock-down the business is not going well so he is looking for job again. 
He is not expecting any salary currently, max to max we can hire him in 25k also. 
Can join immediately. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Sep, 2020, at 12:11, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Akash Deep Singh 
E-mail 	[email-masked] 
Phone Number 	(201001) 8766325669 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Ghaziabad 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Milestone Info. Tech. 	Technical Analyst 	20/06/19 	AUD 4000 
Previous Employer 2 				
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will make sure the internet connection works. 
I will check if the website is down for everybody or jus me. 
Try restart my device and open the website again. 
If still I will get the error,I will view the error. 
Choose the posts and click "FIX". 
Go to the meta tab 
Fill the meta description. 
Click "update" once I am done. 
Select one of the error and click fix. 

What according to you is difference between Bluetooth and Wifi? 	Bluetooth allows short range data transfer between the devices. 
Wi-fi on the other hand ,allows devices to connect to the internet. 

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good customer service is to provide calm, polite and efficient service to the customers. 
While Great customer service is to go beyond the exception and finishing ahead of schedule.Apart form this providing customer goods and products at a reasonable price. 
What according to you makes you a good candidate for customer service or technical support job? 	My ability to deal with customer in a calm, friendly and polite way.With the addition of good communication skills.The exposure I had in Australia while doing my previous job, makes me good candidate for customer service or technical support job. 
On a scale of 1 - 5 please rate your fluency in spoken English 	4