Subject: Fwd: German Language Test - Ramanjit Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 3 Sep 2020 07:22:34 -0700 (MST)

Hi Ma'am, 

He is B2, But he was in Germany for his studies. 
His last salary was 53000/- 
Expecting 58000/- 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 3 Sep, 2020, at 19:36, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Ramanjit Singh / (91) 9599655327 / [email-masked] 
Whats your first language 	German 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I would say sorry for the inconvenience and thanks for bearing with me oncall. I just checked due to the wrong address it got delayed I apologize for that and can you please reconfirm me your address. I will make sure that you will get your order within 15 mins or else it will be delivered free of cost. 

I hope I have answered your queries. 

Thanks for calling pizza hut. 
Wish you a great day ahead. 

With Best Regards 
Pizza hut team 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I did my bachelor's in Electronics and Communication engineering. After that I began to work with Automation company for about 2 yrs as a Production Engineer. Meanwhile I got an opportunity for MSc in Mechatronics Engineering from European University with full scholarship offer.I accepted this offer and completed my masters from European University. While I was in final semester I got an offer from Deutsche Bahn as Supervisor for Electrotechnik in Berlin, Germany. I worked their for about 1year and also did German language certification till B2 level. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Meiner Meinung nach ist der beste Weg zur Lieferung des kundendienst, Wenn der Kunde zufrieden mit dem kundendienst ist.Sie können nicht zwischen gutem und großartigem Kundendienst unterscheiden. Weil am ende Kundenzufriedenheit wichtig ist. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Ich habe die Erfahrung im Umgang mit europäischen Kunden.Ich bin sehr geduldig und weiß, Wie man Lösungen findet.Ich weiß,dass Kundenzufriedenheit meine oberste Priorität ist. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	2018 bin ich in die Stadt Oslo in Norwegen gereist. Diese Stadt war sehr schön,dass ich fasziniert war.Die Leute waren sehr nett und liebten Gespräche. Ich nahm das Kreuzfahrtschiff und reiste Von Oslo nach Finland,es dauerte ungefähr 18 Stunden und es war zur Weihnachtszeit gab es wine Party,als ich in Der Innenstadt Von Helsinki ankam. Ich trank viel Bier und trank auch den berühmten Glühwien und aß Weihnachts kuchen. Ich Schloss mich Der Grippe an. die wir die ganze Nacht sangen und aug den Straße durchstreiften im Helsinki. Es war die denkwürdigste Reuse,die ich bisher hatte.