Subject: Re: Tech Support Candidate - Naman Bali
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 2 Sep 2020 14:56:52 +0000

This guy’s written English is poor, reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 20 August 2020 at 12:58 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Naman Bali

Hi Ma'am,

His spoken was good.
Holding tech Experience.
His current salary is 16000/-
Expecting between 24-25k
Have to serve 15 days notice.
Can do work from office.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 20 Aug, 2020, at 12:47, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Naman Bali
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8826888936
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida, Sector 110
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Chi Networks    System Engineer till date       16218
Previous Employer 1     Tech Mahindra   Support Engineer        02/2019 16000
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Check local Area Network.
2. Check other website like, google.com and clear browser cache.
3. Problem with ISP.
4. Check if source machine is in Domain.
5. Site Down.
What according to you is difference between Bluetooth and Wifi? 1. Bluetooth has short range as compared to Wifi
2. Bluetooth connects devices, whereas Wifi provide high speed internet.
3. Bluetooth needs low bandwidth as compare to Wifi.
4. Bluetooth consumes low power as compare to Wifi
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Customer Satisfactory is more important than anything.
Great customer service requires a feedback from them after completion of support over it.
Therefore, good customer service is keeping your customer satisfied and great customer service is keeping them satisfied and loyal.
What according to you makes you a good candidate for customer service or technical support job? Providing them with the best possible support to solve their queries promptly.
On a scale of 1 - 5 please rate your fluency in spoken English  3