Subject: Re: Tech Support Candidate - Amit Rana
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 2 Sep 2020 14:44:34 +0000

Poor written English, reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 2 September 2020 at 7:39 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Amit Rana

Hi Ma'am,

His spoken is fine, Having technical experience too.
His current salary is 32000/-
Expecting hike on it
Have to serve 15 days notice and that too can be negotiated.
He is in Chandigarh, but open to relocate.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 2 Sep, 2020, at 19:26, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Amit Rana
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7973115586
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Mohali
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ITCONNECTUS     System administrator    Currently working       32000
Previous Employer 1     EDU JOBS ACADEMY        IT ADMIN        June-2019       19000
Previous Employer 2     Icons infocom Pvt ltd   Technical support Engineer      Sep-2017        13000
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will check the internet connectivity and the internet speed. If internet is working properly then I try the another browser.
Also I remove all the cache or temporary files from the system
What according to you is difference between Bluetooth and Wifi? The main difference between Bluetooth and wifi is wifi is use to connect your devices to the internet and Bluetooth is only used to connect your devices to each other.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good service is to provides a basic services to customers.
And the great customer service is to provide the
services to customers in a less time with full solution
What according to you makes you a good candidate for customer service or technical support job? According to me first of all I have to be a good understanding of customer issues and also have the good troubleshooting skills
On a scale of 1 - 5 please rate your fluency in spoken English  4