Subject: Arabic Language Test - Omar Suleiman
From: Omar Suleiman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 29 Aug 2020 06:01:08 -0400

| | Foreign Language Screening Test

Name | Omar Suleiman    /  (+91) 9653927226    / [email-masked]
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

First of all I will apologize to the customer for the inconvenience,then I will directly ask the customer for the address again as the first one i have mistaken.I will repeat the address again as to be sure that the address is correct.then I will assure the customer that the delivery will soon be delivered within the next 30minutes and kindly apologize once more for the inconvenience and it was my fault.
Thank you for choosing Pizza Hut.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Omar Nassib Suleiman,I'm 25 years old. I'm from Tanzania.Im a student a student persuading Bachelor of Pharmacy as I have already completed my Diploma in pharmacy.I have been in India for past 4 years.I suddenly acquire for job because I just want to support in the issues including education also like studies some short cause etc.Always I do cooperate with people and that's why most of my friends call "The man of people". Lastly always never say goodbye if you still want to try.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Good customer service ls that way of how the service to the customer is outrageous like no delayment, punctuality, availability,good care services,that the customer will feel so special to the service and care for.Great customer is that in the beginning the customers are satisfied with the business but keep on and till to that level instead of being only satisfied they will even be loyal as in in whenever there is good and great customer services loyalty exists.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | What makes me the right candidate for customer service job is I'm always kind and generous.I know how to talk with people,I'm funny and lastly I know how to convince.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | My favourite city in India is Kota, Rajasthan it's the most lovely city I have ever seen,I feel comfortable when I be there and the city is green and the weather there is awesome the best part in that city is chambai cable bridge and Neva river , I used to go to there to stay and meditation there.

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