Subject: FW: Tech Support Candidate - Bhawana Sharma
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Fri, 21 Aug 2020 08:16:08 +0000

Reject

From: Bhawana Sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 21 August 2020 at 10:19 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Bhawana Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Bhawana Sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201009) 8802092320
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      K-185 A Sector - 9 vijay nagar ghaziabad
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Voic networks private limited   Presales engineer       Working now     13k
Previous Employer 1
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will try to open that link in another browser like Mozilla or internet explorer.
Also I will check before link that there is secured protocol should be used that is https://
What according to you is difference between Bluetooth and Wifi? Bluetooth is used for short range area and also need adapter to accept the connection request
Whereas WiFi is not need any kind of adapter we can access it by feeding correct passwords.
Bluetooth is used without internet connection but wifi is used on internet connection only.
Data transfer is fast in wifi comparatively Bluetooth.
Bluetooth device is having  harmful effect on health also,whereas WiFi doesnot have.
Bluetooth is connect to one person, sryy
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   1.having Clear communication.
2.Patience keeping in outward conditions.
3.Good listener also
4.Having empathy towards customers
5.Direction giving
6.Good communication skills
What according to you makes you a good candidate for customer service or technical support job? I'm having good communication skills to guide my customers regarding their services.
Iam not easily loose my temper or impatient in odd conditions or when customer is in anger.
3.i can handle to all kind of person because of my good convincing power.
On a scale of 1 - 5 please rate your fluency in spoken English  5