Subject: FW: Tech Support Candidate - Tanya bansal Tanya
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Fri, 21 Aug 2020 08:15:38 +0000

Reject

From: Tanya bansal Tanya <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 21 August 2020 at 11:02 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Tanya bansal Tanya

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Tanya bansal Tanya
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (0) 8630663953
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Noida sector 15
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Bdc distribution pvt ltd        Sr customer relationship manager        30 june 23500
Previous Employer 1
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check internet icon
Check for changes in proxy setting
Check network cables
Reset router
What according to you is difference between Bluetooth and Wifi? Bluetooth is used to connect devices without using cables while wifi provide access to internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   In good customer service i am keeping my customers satisfied while in great customer service i am keeping them loyal as well.
What according to you makes you a good candidate for customer service or technical support job? I keep proper knowledge of inventory, products and being able to help customers make the best choice for them.
On a scale of 1 - 5 please rate your fluency in spoken English  5