Subject: Re: Tech Support Candidate - Pardeep Ahlawat
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 19 Aug 2020 23:28:23 -0700 (MST)

His spoken is poor. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 19 Aug, 2020, at 18:39, Deeksha Dadu <[email-masked]> wrote: 

Do first round 

From: Pardeep Ahlawat < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 19 August 2020 at 12:52 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Pardeep Ahlawat 

	

	
	
			Tech Support Test 
		
	Name 	Pardeep Ahlawat 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(121006) 9899507110 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Gurgaon 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Hitachi system micro clinic Pvt Ltd 	Desktop support engineer 	Till date 	20800 
Previous Employer 1 	Mind sharp Pvt Ltd 	Technical support engineer 	2017 	13000 
Previous Employer 2 				
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step1- firstly check The internet connectivity of this system. 
Step2- Then after clear the cookies and history of the browsers. 
Step3- open this website in browser. 

	What according to you is difference between Bluetooth and Wifi? 	Bluetooth and WiFi are used for providing wireless communication through radio signals. 
Bluetooth consume low power and WiFi consumes high power. 
Bluetooth is actually accustomed connected short-range devices for sharing information. 
WiFi is used for providing high-speed web access. 
	What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	A great customer service experience is when you provide the “extra mile” for the customer. Providing what the customer needs but also going out of your way to do it. It also to make the customer very happy that you took the call and resolved their issue and make a very good impression not only for you but for the company that you represent. 
	What according to you makes you a good candidate for customer service or technical support job? 	Technical support engineer 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4