Subject: FW: Tech Support Candidate - Pardeep Ahlawat
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 19 Aug 2020 13:09:00 +0000

Do first round

From: Pardeep Ahlawat <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 19 August 2020 at 12:52 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Pardeep Ahlawat

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Pardeep Ahlawat
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (121006) 9899507110
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Gurgaon
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Hitachi system micro clinic Pvt Ltd     Desktop support engineer        Till date       20800
Previous Employer 1     Mind sharp Pvt Ltd      Technical support engineer      2017    13000
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Step1- firstly check The internet connectivity of this system.
Step2- Then after clear the cookies and history of the browsers.
Step3- open this website in browser.
What according to you is difference between Bluetooth and Wifi? Bluetooth and WiFi are used for providing wireless communication through radio signals.
Bluetooth consume low power and WiFi consumes high power.
Bluetooth is actually accustomed connected short-range devices for sharing information.
WiFi is used for providing high-speed web access.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   A great customer service experience is when you provide the “extra mile” for the customer. Providing what the customer needs but also going out of your way to do it. It also to make the customer very happy that you took the call and resolved their issue and make a very good impression not only for you but for the company that you represent.
What according to you makes you a good candidate for customer service or technical support job? Technical support engineer
On a scale of 1 - 5 please rate your fluency in spoken English  4