Subject: Fwd: Tech Support Candidate - Varun Chauhan Varun
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 17 Aug 2020 13:41:10 +0000

Doubt his suitability but call and talk

Sent from my iPhone

Begin forwarded message:

From: Varun Chauhan Varun <[email-masked]>
Date: 17 August 2020 at 18:07:36 GMT+5:30
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Subject: Tech Support Candidate - Varun Chauhan Varun
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Varun Chauhan Varun
E-mail  [email-masked]
Phone Number    (91) 8448179540
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      New Delhi
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        DartsIT Networks Pvt. Ltd.      IT Support Engineer     April 2020      37500
Previous Employer 1     Zeninsta Technologies Pvt Ltd   IT Support Engineer     July 2019       30000
Previous Employer 2     DartsIT Networks Pvt Ltd        IT Support Engineer     Dec 2017        27000
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I use Internet Explore in user laptop for using NDTV website and getting dns error at the screen.
After that check the network connection icon if Networks are stable in that
To use ncpa.cpl command and open the Networks connection wizard to check the DNS ipconfig and found that DNS IP configuration is not available into the DNS section.
Provide the DNS IP address into the DNS section and save the configuration.
Close Networks connection wizard and again try to open the website and enter www.NDTV.com and it's start working.
What according to you is difference between Bluetooth and Wifi? Bluetooth and wifi both have been use to send and receive the packets like data and internet.
But wifi is use to connect over the IP configuration Networks and Bluetooth is used to connect with the physical connection of MAC address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Provide complete requirements to the client.
Meet SLA.
What according to you makes you a good candidate for customer service or technical support job? Having good hand on technical support and always provide the support on time with requirements.
On a scale of 1 - 5 please rate your fluency in spoken English  4