Subject: FW: Tech Support Candidate - Puneet Kumar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 17 Aug 2020 07:15:26 +0000

Bad English, no

From: Puneet Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 15 August 2020 at 6:52 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Puneet Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Puneet Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (0) 9911656696
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Delhi
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Rsystems international  Sr. Voip engineer               35000
Previous Employer 1
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly I will check internet connection is working or not. If internet is working and still getting error. Website will be blocked from firewall.
What according to you is difference between Bluetooth and Wifi? Bluetooth is wireless medium of transfer data and connectivity between two or more devices with in small area.
Wifi is wireless internet connection between devices and inter service provider.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is fulfilled the customer need, solve theirs problems and satisfied them. And great customer service same as good customer service but provide solutions with immediately and satisfied them so that they will be loyal customer for company.
What according to you makes you a good candidate for customer service or technical support job? Provide solutions with in time and satisfied theirs need.
On a scale of 1 - 5 please rate your fluency in spoken English  2