Subject: Re: Tech Support Candidate - Shivam Singh
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Thu, 13 Aug 2020 13:34:05 +0000

Ask pritish to interview and let me know

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 13 August 2020 at 7:00 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Shivam Singh

Hi Ma'am,

This candidate is referred by Pravesh.
Pritish asked me to take his test for EPOS.

His last salary was 28700/-
Expecting hike on it.
But he is in Banaras currently needs a week time to relocate.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 13 Aug, 2020, at 17:07, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Shivam Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9792162909
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      New Ashok Nagar, New Delhi 110096
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        DJT Investments Pvt Ltd.        Service Consultant      30th August,2020        Rs 28534
Previous Employer 1     Mount Talent Consulting         Business Development Executive  November,2019   Rs 22000
Previous Employer 2     Yalla Compare   Insurance Advisor       March 2019      Rs 23500
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  i'll clear the cache and history, if the problem still persists i'll update the Network adapter/ make sure the internet is working or also try a different web browser or restart my device again etc.
What according to you is difference between Bluetooth and Wifi? The major difference between a Bluetooth and Wifi is that Bluetooth is actually accustomed connect short-range devices for sharing information whereas Wifi is used for providing high-speed web access or internet. Whereas, both are used for providing wireless communication through radio signals.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good support service means meeting customers' expectations, and this leads to a secured customer base. While the great customer service signifies exceeding all expectancies, which as a positive consequence, builds brand loyalty.
What according to you makes you a good candidate for customer service or technical support job? As i'm having a thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them.
On a scale of 1 - 5 please rate your fluency in spoken English  4