Subject: Re: Tech Support Candidate - Abhay Chadda
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Thu, 13 Aug 2020 13:30:20 +0000

Avergage but still have asked for his resume

From: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 13 August 2020 at 1:48 PM
To: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Abhay Chadda

Interview with Pritish for EPOS

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 13 August 2020 at 1:41 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Abhay Chadda

Hi Ma'am,

His English is good,
I shortlisted him for EPOS, Warranty, or Swagtron ant technical process.
His Last Salary was 26700/-
He is ready to negotiate for Salary.
Can join immediately.
Can do work from the office.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 13 Aug, 2020, at 13:19, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Abhay Chadda
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8882949721
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Kalakji, soth Delhi
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Tech mahindra   Sr. Cce 15 Aug, 20      26.5 k
Previous Employer 1     I energizer     Sr. Cce June, 2019      22.5k
Previous Employer 2     GCE     Cce     Dec,2017        20k
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check the web address (URL) in the address bar to make sure I am going to the right webpage. If I am, then I will try to open the same webpage on another computer connected to the same network. If I can't see the webpage on any computer, check if you're connected to the Internet. If you are, the webpage might be down.
What according to you is difference between Bluetooth and Wifi? Bluetooth has a shorter range, a max of about 10 meters or so, and is mostly used for connecting wireless devices such as keyboards, mice, headphones, speakers, etc. to phones, computers, smart televisions, motor vehicles, tablets, etc. Under the right conditions and hardware, bluetooth could also tether an internet connection at a lower speed.

Wi-Fi on the other hand is mostly used to connect wireless devices to a network, including the internet. This includes phones, computers, smart televisions, printers, tablets, tablets, etc. The speed and range of Wi-Fi is much greater than bluetooth. Speeds of several Gbps and ranges approaching good distances are possible with the right location, internet service plan and antenna.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good Customer Service Is Something Not Beyond Customers Imaginations. Customer Gets His Kind Of Service Which Is Expected From An Organisation, But Customer Had Something More In His / Her Mind In Terms Of Getting Service.While Great Customer Service Is Something Going Beyond Customers Imaginations. Going An Extra Mile And Getting That “ Wow “ Factor Inside The Customer. It's An Act which Makes An customer Amaze.
What according to you makes you a good candidate for customer service or technical support job? My experience in my associations and positive attitude towards customer and willingness to help someone by providing the correct resolution or information. Maintaining professional relationship with the customer. good communication skills and my technical academic and professional background

On a scale of 1 - 5 please rate your fluency in spoken English  5