Subject: Re: Tech Support Candidate - Harshita jindal Harshita
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 12 Aug 2020 11:32:33 +0000

Interview with pritish first then we will decide

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 12 August 2020 at 4:09 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Harshita jindal Harshita

Hi Ma'am,

her Spoken was good, she is doing work from home for the last 2 years as a Customer service executive. But having a technical experience too.
Her Current Salary is 24000/- basic but she is earning huge incentives.
Expecting 40k
Can travel by own
She has to serve a notice period of 1 month but that can be negotiated if she proof herself ill.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 11 Aug, 2020, at 20:48, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

First round for EPOS

From: Harshita jindal Harshita <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 10 August 2020 at 10:51 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Harshita jindal Harshita

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Harshita jindal Harshita
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8791077221
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Sector 143 noida
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Amazon  Virtual customer associate      NA      23000
Previous Employer 1     Infosys System engineer July 2017       23500
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will read and check the error code i got ,Then I will see if my computer is properly connected to the internet or not and work around it.
What according to you is difference between Bluetooth and Wifi? Bluetooth can be used to transfer the data in a short range between two devices and wifi on the other hand connects the internet to the device.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is just listening to the customers problem and giving them the solution to it.
and Great customer service is listening to the customers issues and guiding them to resolve the issue along with giving the solution to them.
What according to you makes you a good candidate for customer service or technical support job? Having the experience and abilities to understand the customers better

Never leaving the job half done.
On a scale of 1 - 5 please rate your fluency in spoken English  4